Deb McClain
00:27 06 Dec 22
Gary is AMAZING!! Besides the convenience of him coming to our Airstream for services (this trip was to winterize), his... service is ALWAYS TOP NOTCH!!We wouldn’t consider letting anyone else touch our Airstream!! He’s the BEST!read more
Jason Penner
15:29 28 Nov 22
By my wife, Gary was amazing with his knowledge and professionalism. Being that my wife was the the one handling our... plumbing issue, he was very informative to her as to what needed to be done and with suggestions. I would recommend RVRX to anyone that needs prompt and professional work. He did all the work the day before Thanksgiving without delay and at what I considered to be well worth the cost. Very thankful to have had him do the work.Thank you Gary!!read more
Don VanDevender
01:21 12 Oct 22
RVRX has keen problem solving skills. He was very organized and detailed in his approach to servicing my RV generator... and problem solving my other issues. He had a wide variety of appropriate tools in his well organized and professional looking van to problem solve issues and solve both mechanical and electrical issues inside and out of my Class A RV in a timely manner. Without hesitation I would recommend RVRX to anyone needing an issue diagnosed/repaired or service performed on their RV.read more
David Peters
21:00 05 Oct 22
Gary showed up on time and had my refrigerator up and running in less than an hour! Great professional work. Super... nice guy.read more
Stella Epperson
00:46 03 Sep 22
Gary was a pleasure to use to replace our air conditioner. He got us in very fast as we were on a time crunch, getting... ready to head out on a trip. He was very communicative through the whole process and did excellent work. If you need a tech do not hesitate to use him.read more
John Linebaugh
13:03 26 Jul 22
Gary is the best, answered phone, showed up same day! 2 major problems were fixed. Had all parts on truck, very... reasonably priced, highly recommend. Saved our vacation!!read more
JTO Horsemanship
12:04 25 May 22
Gary was punctual and so very nice to do business with. A professional in every way ! Such a refreshing change from the... norm. Highly recommendread more
Shelby Aldridge
18:14 04 May 22
Gary is an extremely nice guy and very intelligent. He knew exactly what was wrong and fixed the problem right away.... Highly recommend Gary for all your rv needs!read more
Jim Turner
13:35 01 May 22
I called and Gary gave me some advice on how to fix my issue but it wasn't to be. He was trying to save me money on a... repair bill which is proof of how honest he is. After I explained more he came right out the next day. Said he'd be there at 10am and he was. He went right to work and did an extremally good job fixing my issue with perfection and professionalism. If I need repairs for something I can't do myself I know who I'm calling next time.. RVRX for sure. Gary is a nice person to chat with and he does it while he continues to get the work done with no delays. I can highly recommend Gary RVRX with no doubts.read more
Kelly Norris
18:26 14 Jan 22
Our furnace was not working in our Keystone Passport RV and Gary was awesome !! He set up a time and was there as he... said and fixed our situation. He was so nice and helpful and went above and beyond before this winter storm is coming in. Thank you Thank you Gary !!! I recommend him to anyone. I now have his number saved in my phone now and he will be my go to guy 🙂read more
Chris Larson
16:16 04 Jan 22
Gary is very knowledgeable and professional. I will recommend him to everyone!
Jim V
19:20 11 Nov 21
Called RVRX because dealer’s service department is overwhelmed these days and frankly provides less than spectacular... service. Gary was on time and professional, went about performing the services requested while answering any questions I had, which was quite a few. He did excellent work and provided some answers and guidance that I will take seriously. I will definitely reach out to him again when I need RV services. Thanks Gary!read more
Chadwick Washington
19:10 28 Oct 21
Gary was a true professional, he went out of his way to help me stay within my budget but gave me the highest quality... service and was very generous with his expertise and helping me solve more than the initial problem he came to fix. I will be using him for as long as he is in business nowread more
Yvonne Shelton
19:27 14 Oct 21
RVRX came to our parked RV location in Winston Salem, NC as requested. Very professional, knowledgeable and fixed our... hot water heater. Was a great teacher.Would use again when we are in this area again!read more
Pam Baker
23:26 28 Aug 21
Gary was a great tech, very thorough, he came to do a roof check and I was having problems with my AC. He went thru... everything in the AC including cleaning it adding new filter and replaced thermostat, which is what the problem was. I would give him 10 stars if I could! If you need a tech call Gary!Taught me a few things too!Will definitely use him anytime I need something done on my Class C.read more
David Meiggs
23:32 22 Jul 21
My original intent was to replace my AC. RVRX suggested he come take a look first he thought he could save me some$$.... He did and he did! I didn't even have to meet him at the camper. Sent me pics of troubles he found with recommendations and options. Saved me$1,000.00+ and it works like a dream.THANKS SO MUCHread more
Travis Blevins
16:36 28 Apr 21
This guy is the real deal, if you want someone thats professional with a great personality this is your man. I cant... say enough good things about RVRX .read more
Kathy Hunter
23:19 25 Apr 21
I just bought this camper that was 5 years old. I asked Gary to come check it out to see if it was functioning... properly. Gary found several issues with it and was able to fix it in one visit. Gary found a bad electric plug that could have caused a fire. I’m so thankful for his service! I will call him again.read more
Ted Call
15:14 20 Apr 21
Gary has done several jobs for us. He is very punctual and professional. When we visit an area he services, we have... him complete the jobs we need done.read more
Shane Smith
02:39 16 Apr 21
I lived on the road as a full timer from 1979 to around 1995. I hit every State hard except Hawaii and Alaska. I lived... out of a 20 foot Holiday Rambler and a 30 foot Holiday Rambler. The 20 footer was a 1975 and the 30 footer was a 1968. I still have the ’68. I traveled from town to town and visited many travel trailer centers. I finally was able to afford a newer Truck and a Fifth Wheel Toy Hauler. I live in the Winston-Salem area and thought I’d done a lot of homework before I bought a Lemon from Plemmons. First night out to Myrtle, a water leak soaked the entire under belly. I found over 22 serviceable problems on top of the leak. Plemmons failed on two tries to fix all of the 22 problems. The third and fourth try I went to Camper’s Inn in Mocksville and on two occasions found that they charged me for jobs they never attempted. A lot of people might say they would take the trailer back until it is right. But why take the trailer back to some sorry techs that don’t care if they get it right or not? On top of that after the sale, the honeymoon was over and the waiting list for service was over a month. That means to me that Plemmons was tearing up way too many trailers. So I had a slide out get stuck at Tanglewood Campground in the out position. I couldn’t manually fix itThat’s when I found Dr Casto! He fixed it. However, another slideout crapped out on me and Gary (Dr. Casto) worked on an impossible fix and got me to the next trip. Since then we have done a shower fix, a vent fix and he replaced all the locks on my doors. He built a custom lock for my wife from the garage to the living area. He has winterized the unit twice for me in the comfort of my own space. He is professional and certified. He can get parts I can’t get without major mark up. He teaches me while he goes. He’s been on two long trips to get updated on his technical certificates. But besides being technical, he is talented with tools. There is nothing I can talk to him about that he hasn’t done. He’s going to hand you a professional receipt and you are going to feel like you did something right by hiring him!read more
Logan Roope, Realtor
12:26 15 Apr 21
Gary is a breath of fresh air in the service industry. He shows up, when he says he will. He gets the job done with... quality parts and craftsmanship and is super helpful and willing to answer questions.read more
adam rickett
00:37 08 Apr 21
Don't use these guys unless you want the best in the business! Fast, knowledgeable, friendly and priced right! I hope I... never need service again but if I do you can bet I will be calling them again! Thank you again for saving the day!!!! Hot water is perfect now and the Bluetooth thermostat is super cool!!!read more
p cook
23:29 04 Jan 21
The electrical is now working on my refrigerator, I again have heat, my new microwave was installed, and my new kitchen... faucet has been installed. Gary not only did all the above, he also installed a psi regulator to my drinking hose, he strongly suggested a surge protector for the main electric hookup. Gary is very professional, very friendly, and is a certified technician who stands behind his work. He explains what he is doing and why. I've learned a lot from him on what to do but more importantly what not to do. I've used RVRX once before and will continue to do so when the need arises. I recommend him to anyone who needs his services.read more
Rick Regan
23:41 16 Dec 20
Gary is a Great Tech. and knows his trade well. Will definitely use him going forward.
Chris Cole
18:46 02 Dec 20
Gary was absolutely FABULOUS from initial call to final clean up. He was very communicative. On time and extremely... knowledgeable. Tested my batteries, even told me what I needed and where I could get new ones with a 20 percent discount. He gave my generator a tune up, I think the first one since it left the factory 16 years ago. I wish I could take him back to Seattle with me. Thank you. Gary.read more
K Back
15:42 29 Oct 20
CHARLIE WAS OUTSTANDING, ACCOMMODATING, POLITE, FRIENDLY, & KNOWLEDGEABLE. THIS IS THE WAY!10/29/2020I can't say... enough GREAT things about Gary & RVRX! Extremely professional & goes above & beyond to complete the mission. OUTSTANDING GARY...THANK YOU!! I recommend Gary & RVRX highly for your RV needs & repairs.Continue your search for theHOLY GRAIL!!read more
Alice Merritt
12:55 16 Jun 20
Excellent professional service.A Master Technician indeed. You can be assured of the best quality RV repair... possible.Gary strives to meet all your expectations for an enjoyable stay in your RV. If you have any issues with your RV during your travels, he is available by phone to walk you through the problem.Thank you Gary. You were highly recommended by other RV owners for service of our RV! We feel fortunate to have found you!!read more